Secure payment
Your payments are processed securely for a reliable shopping experience.
Free shipping
Shipping is free in United Kingdom.
Customer service
A team available to answer all your questions, Monday through Friday, from 9 a.m. to 5 p.m.
Last Updated: October 23, 2025
These Terms of Service (hereinafter referred to as the “Terms”) define the rules for accessing and using the website pet-and-go.com (hereinafter referred to as the “Site”).
By accessing the Site, the user acknowledges that they have read, understood, and unreservedly accepted these Terms.
Trade Name: Pet And Go
Registered Company Name: Stainagency LTD.
Company Registration Number: 14777380
Address: 128 City Road, London, United Kingdom EC1V 2NX
Email: support@pet-and-go.com
Phone: +447458114079
Legal Representative: Kahla Yannis
Pet And Go is a brand owned and operated by Stainagency LTD.
The Site is freely accessible to any user with an internet connection.
Any costs related to accessing the Site (internet connection, hardware, etc.) are the sole responsibility of the user.
We strive to maintain continuous access to the Site; however, we cannot guarantee uninterrupted service, as temporary unavailability may occur due to maintenance or technical issues.
By using the Site, the user agrees to:
Comply with all applicable laws and regulations;
Not disrupt the proper functioning of the Site (e.g., hacking, introducing viruses, overloading the system, etc.);
Not use the Site for fraudulent, unauthorized commercial, or harmful purposes.
Any violation of these rules may result in temporary or permanent suspension of access to the Site.
All content on the Site (texts, images, videos, logos, graphics, audio, source code) is protected by intellectual property law and is the exclusive property of Stainagency LTD. , unless otherwise stated.
Any unauthorized reproduction, distribution, modification, or use, in whole or in part, is strictly prohibited and may result in legal action.
We shall not be held liable for:
Errors or omissions in the information provided on the Site;
Direct or indirect damages arising from the use of the Site;
Any malfunction related to the internet network, user hardware, or software.
The Site may contain links to third-party websites. We assume no responsibility for the content, reliability, or functionality of these external sites.
Browsing the Site may involve the collection of personal data and the use of cookies.
Such processing is carried out in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.
We reserve the right to modify these Terms of Service at any time.
The version applicable is the one in effect at the time of the user’s navigation on the Site.
These Terms are governed by the laws of the United Kingdom.
In the event of a dispute related to the use of the Site, and after an attempt at amicable resolution, exclusive jurisdiction is assigned to the competent courts of the United Kingdom.